Business Analysis
Business analysts who translate ambiguous business goals into clear, testable requirements and align stakeholders across product, design and engineering.
Who you get on day one
Senior BAs who translate ambiguous goals into testable requirements and use AI to compress discovery.
- IIBA CBAP
- PSPO
- Lean Six Sigma Green Belt
- Uses LLMs to synthesize research and extract requirements
- Generates process diagrams from narrative input
Strategies & playbooks for Business Analysis
Concrete plays our consultants run to resolve the complex problems we see most often in this discipline.
Requirements arrive as feature lists with no measurable goal.
Reframe each request as an outcome + KPI, attach assumptions, and defer scope until evidence justifies it.
Backlog ranked by value, not opinion; scope creep dramatically reduced.
Cross-team workflows are tribal knowledge nobody can draw end-to-end.
Run event-storming workshops to map domain events, commands and aggregates; produce a shared bounded-context map.
Aligned mental model, cleaner service boundaries, fewer handoff bugs.
Acceptance criteria are vague and teams ship the wrong thing.
Co-author Given/When/Then examples with stakeholders; turn them into executable BDD tests.
Living documentation, requirements that can't drift from code.
How AI accelerates Business Analysis
AI compresses discovery. turning interviews, documents and tickets into structured requirements and journey maps in hours, not weeks.
LLMs transcribe and cluster user interviews into themes, pain points and opportunities.
Extract user stories and acceptance criteria from RFPs, contracts and legacy specs.
Generate BPMN / sequence diagrams from narrative descriptions for stakeholder validation.
Recommended tools we propose as consultants
Curated stack our consultants bring on day one. chosen for fit with your scale, team and existing investment.
- MiroBest-in-class for event storming and journey mapping.
- LucidchartBPMN, UML and ERD with team collaboration.
- JIRA + ConfluenceEnterprise standard with traceability.
- LinearFaster, opinionated alternative for product teams.
- DovetailAI-native research repository.
- Notion AIDrafts specs and meeting notes inline.
What this discipline really is
Business Analysis is the discipline of turning fuzzy stakeholder needs into testable, prioritized, deliverable scope. Strong BAs prevent the most expensive class of defect: building the wrong thing on time and on budget.
Key areas inside Business Analysis
Workshops, interviews, observation and surveys to surface what stakeholders actually need.
Visualizing current and target state with BPMN, swimlanes and event storming.
Backlogs, user stories, acceptance criteria and traceability from goal → test.
RACI, comms plans, decision logs and structured trade-off conversations.
Pairing with architects and product to validate that proposed solutions meet needs.
Maturity model. where are you today?
Requirements live in emails and chats; rework is constant.
Backlog exists, acceptance criteria inconsistent, traceability missing.
Standard templates, traceability, stakeholder map, decision log.
Continuous discovery, evidence-based prioritization, business outcomes tracked per increment.
Best practices we apply
- Write acceptance criteria in Given/When/Then. they double as test cases.
- Maintain a single decision log; ‘why we did X’ is more valuable than ‘what X is’.
- Map current state before designing future state. assumptions hide in the gaps.
- Tie every story to a measurable outcome, not just a feature.
- Refine 1 to 2 sprints ahead; never let the team start work on unrefined items.
Common pitfalls & how we fix them
Outcomes you can expect
- Clear, testable acceptance criteria
- Rework reduced by 40%
- Faster discovery cycles
- Stakeholder alignment in writing
Engagement models
KPIs we commit to
Tools & technologies
What you get
- Discovery report with prioritized scope
- Process maps (current & future state)
- Backlog with testable acceptance criteria
- Stakeholder map and RACI
- Traceability matrix from goal to test
- Decision log and risk register
How we deliver
- 1DiscoveryWorkshops to scope outcomes, constraints, success metrics and risks.
- 2MatchRanked consultants with score, availability and pre-vetted skills.
- 3Pre-onboardingStack simulation aligns the consultant with your conventions before day one.
- 4DeliveryTwo-week cadence with transparent metrics, demos and async updates.
- 5Knowledge transferDocumentation, runbooks and pairing so capability stays in-house.
Roles available on the bench
| Role | Level | Indicative rate |
|---|---|---|
| Business Analyst | Mid - Senior | From €450/day |
| Senior BA / Product Owner | Senior | From €600/day |
| Process Consultant | Senior | From €650/day |
Rates are indicative; final pricing depends on seniority, location and engagement length.
Common stack overlap
Certifications on the bench
- IIBA CBAP
- PMI-PBA
- Certified Scrum Product Owner
Insurance. claims process redesign
Claims handling spanned 14 systems with 30% rework due to unclear requirements.
BPMN current/future state, event storming, and rewritten backlog with acceptance criteria.
Rework dropped to 8%, claims handling time reduced by 35%.